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South Lodge - Exclusive Hotels Complaints & Claims
Consumers rate this company
(1,985 votes, average: 4.00 out of 5)
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Overview | |
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Short Description | South Lodge Limited was incorporated on 1984-08-30, it is a Private Limited Company and it's registered office is based in Bagshot. The company's current status is Active. South Lodge Limited currently has 1 director. South Lodge Limited has also been known as Berkshire Hotel (ascot) Limited and Goldfire Limited in the past. |
Address | Executive Office, Pennyhill Park Hotel & Spa, GU19 5EU, Bagshot |
Incorporation Date | 1984-08-30 |
Company Number | 01844415 |
Company Type | Private Limited Company |
Company Status | Active |
Jurisdiction | England And Wales |
Company Website | https://www.exclusive.co.uk/south-lodge/ |
Directors | |
Not Available | |
Registered Names | |
South Lodge Limited | Since 1985-12-04 until Present |
Berkshire Hotel (ascot) Limited | Since 1984-09-28 until 1985-12-04 |
Goldfire Limited | Since 1984-08-30 until 1984-09-28 |
Claims Categories | |
Not Available |
South Lodge - Exclusive Hotels Reviews
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Hello we recently had afternoon tea at south lodge hotel we have been many times before me and my wife love it there.
My mum made the booking for 4 people at 3:30pm on Sunday 22nd of September.
This was the worst customer service I’ve experienced.
In nearly 3 hours we had 2 pots of tea between 4 of us waited over an our for scones.
I have a gluten intolerance and had to ask twice for separate cream and jam normally they asked why!
Usually the staff will do anything for you m. at about 5pm there was no one in the room and the staff didn’t even check to see if we wanted Anything for over an hour we had to go and find them to get the bill which a service charge was added I would have said something on the day but my mum didn’t want to cause a seen this was supposed to be a treat for my wife’s birthday after leaving south lodge it’s completely changed our minds on returning.