Naturally, one of the first things that you can do is make a complaint with the school. Most education institutions are pretty quick to get on top of a claim, especially when the welfare of a child is at risk. They don’t want the parents to feel like they’re not getting the right support, or that the children are just being allowed to suffer after all, so they make sure to be quick when trying to resolve problems in many instances.
For most problems, you will find that making an internal complaint is the way forward. You need to make sure that you’re communicating with people properly, and that you’re coming up with suggestions on what to do to try and resolve the problem. It’s not always easy to do, but no doubt taking the time to go through the internal complaints system can be a very straightforward way to resolve a problem. You have to make sure that whenever you communicate, you’re taking the time to chill out and think about all that’s on offer in terms of solutions.
So, How Do You Complain?
So, making a complaint is the next thing that you need to try and get your head around. There’s a lot of different procedures that you need to go through to make a successful complaint, but at the same time, you’ll find that it doesn’t have to be a complicated process. What you’re going to want to do is to make sure that you’ve got any evidence that something isn’t right, and then you can begin to make your complaint.
So, in a lot of cases, you’re going to find that you’ll go through the internal complaints policy before you do anything else. This involves making sure you go through whatever channels they see fit, or contacting someone directly to discuss a problem. In a lot of cases, this will involve working with the school, and there’s often a meeting involved. Teachers like to be able to sit down with parents and students to try and work out what’s going on.
So something that you’ve really got to get to grips with is how to complain properly. There’s a lot of different things that you need to think about when making a proper grievance, and we’re going to explore them here and now.
So, first things first. You’re going to want to make sure that you’re being polite and sensible during your discussion with the representatives of the school. They’re going to be a good bet for resolving things, which is why you have to be sure that you keep them on side whenever you can. Otherwise, you can’t possibly hope to resolve a complaint in good time. You need to make sure that you’re doing your best to get the optimal choice in solutions.
When making a complaint, you’re also going to want to make sure that you are coming up with solutions and suggestions instead of just making a complaint. The teachers and staff are more than willing to listen to suggestions that you may feel are helpful, but they respond less well to just mindless complaining. You want to try and make sure that you’re pushing for a solution and not just a grumble.
Taking it Further
And of course, when confronted by a problem that you feel isn’t resolved properly, you can take it to the higher authorities if you feel a need to.
For example, you can make sure that your claim is brought before a local authority like the council, or you could even take it higher. However, you should try and make sure that you’ve allowed that specific school to try and resolve them first. Otherwise, you can just find that you are sent back there at the end. Something that you do need to keep in mind is that when it comes to taking a complaint further, you’re going to be dealing with people who may get things resolved faster, but at the same time they may dismiss you. It’s important to only escalate it when it’s acceptable.
All of Your Options, Here
So these are some of the options that you have available to you. As you can probably tell, the education system has been structured in such a way that people can make complaints if they feel the need to. However, it’s also important that you try and compromise where you can. While are you do you have a lot of options available to you, each one does have the potential to bring the school into a more disadvantageous position, especially if they then go on to be watched more closely by the local authority. When making a complaint, you must be very sure that there is a solution which you will be happy with. In many instances, schools and parents have come up with a very reasonable solution between them, with no need to involve any governing bodies. It would be wise for you to consider exactly how you can do this, and in gauge to school with all the facts, figures and suggestions you need to succeed.